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Withdrawal Information

Your statutory withdrawal rights and online withdrawal form.

Withdrawal notice

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us
Alera GmbH
Ursula-Greve-Weg 9
30900 Wedemark
Germany
finn@alera.app
of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

You can also submit your withdrawal electronically using the online form on this page. If you use this option, we will send you an acknowledgment of receipt by email without undue delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we receive your notice of withdrawal. We will make the reimbursement using the same means of payment you used for the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

Withdraw from contract

Complete this form to submit your withdrawal electronically.

Model withdrawal form

If you wish to withdraw from the contract, you may complete and send this form to us:

To:
Alera GmbH
Ursula-Greve-Weg 9
30900 Wedemark
Germany
finn@alera.app

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service: ________________________________________

Ordered on (*): ________________________________________

Name of consumer(s): ________________________________________

Address of consumer(s): ________________________________________

Signature of consumer(s) (only if this form is submitted on paper): ________________________________________

Date: ________________________________________

(*) Delete as appropriate.

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